![]() They expect it to feel like pressing a keyboard key, and instead it has zero physical feedback. Based on it’s location and appearance (and the way it replaced the function key row), it seems like it wants to be part of the keyboard, but it is completely jarring whenever I push the buttons on the TouchBar with my fingers. ![]() The TouchBar was an interesting idea that I don’t think works very well. If the original Mac OS had needed to support a large body of users who had cursor keys but didn’t have a mouse, then maybe the mouse would have gone away just like the Touch Bar. ![]() This brings to mind the decision (attributed, I believe, to Jobs) to omit cursor keys from the original Mac keyboard–developers will adopt a feature if they have to, and they had to support the mouse. ![]() So even if you had a great idea to implement a feature with the Touch Bar, you would still have had to develop an alternate implementation for the large population of users who didn’t have one. Apple never stopped selling non-Touch Bar laptops, and the Touch Bar was never available on any sort of external keyboard for use on iMacs or Mac Minis (or iPads for that matter). This lack of support seems to me to have resulted from the lack of universality. It failed not due to lack of capability but due to lack of support, from both Apple and third-party developers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians.I’m not surprised that they killed the Touch Bar, but I am disappointed. Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,500 Independent Repair Providers. The program is part of Apple’s broader commitment to expand repair options for consumers.įor users who don’t have experience repairing electronic devices, visiting a professional Apple Authorized Service Provider with certified technicians who use genuine Apple parts - designed and tested to internationally recognized standards - is the safest and most reliable way to get a repair. Launched in April 2022, Self Service Repair gives anyone with relevant experience repairing electronic devices access to the manuals, genuine Apple parts, and tools used at Apple Store and Apple Authorized Service Provider locations. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions will give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.Īdditionally, Apple Diagnostics for Self Service Repair is available today in the U.S., with availability in Europe to come next year. Self Service Repair is also now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. Self Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. Apple expands Self Service Repair and introduces new Diagnostics processĪpple is expanding Self Service Repair, and launching a new diagnostic tool that gives users more transparency and autonomy to troubleshoot issues.
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